All AtlasRF units are made to order with an estimated 8–10 week lead time. You will receive a confirmation email with an estimated ship date within 48 hours of placing your order.
AtlasRF orders may be canceled within 48 hours of placement; once production has begun, they are non-refundable. GridDown hardware (tablets, Secure Messenger, SARSAT, Sensor Hub, and bundles) is non-refundable — each device is provisioned with a unique authorization token. Digital software purchases are non-refundable once the download link is delivered. Defective products are repaired or replaced under warranty at no cost.
You can cancel your subscription at any time via the Stripe customer portal link in your subscription confirmation email, or by contacting info@blackatlas.tech. Cancellation takes effect at the end of your current paid year — support and maintenance continue through the remainder of your billing period. No prorated refunds are issued. You will receive advance email notifications before each renewal. Your AtlasRF system continues to function indefinitely regardless of subscription status.
Yes. GridDown software is open source under GPL-3.0. You can install and run it on your own hardware for free. The GridDown hardware we sell is a pre-configured, ready-to-deploy device — you're paying for the hardware, assembly, pre-loaded maps, and testing.
No. All BlackAtlas products are designed with zero cloud dependencies. AtlasRF and GridDown operate entirely on the local device. No data is sent to BlackAtlas or any third party. Software updates are downloaded manually when you choose.
AtlasRF is a passive receiver that monitors publicly broadcast signals (ADS-B, AIS, APRS, Remote ID). In the United States, receiving unencrypted, publicly transmitted radio signals is generally lawful. However, laws vary by jurisdiction — you are responsible for compliance with local laws. See our Disclaimer page for more details.
No. All BlackAtlas products are sold and shipped exclusively within the United States. BlackAtlas products include geographic enforcement mechanisms and will not operate outside of U.S. authority. See our EULA for details.
We accept all major credit cards, debit cards, and ACH bank transfers through our secure Stripe checkout. For government purchase orders or wire transfers, contact us directly.